NiceSMMPanel Terms of Service

NiceSMMPanel provides social media services such as followers, likes, views, comments, members, reactions, and streams. Available services depend on the platform and the packages currently listed.

By using the website or placing an order, you agree to these terms and the conditions shown for the selected service. If you do not understand a condition, contact support before ordering.

Service quality, targeting, quantity limits, pricing, start times, delivery speeds, and refill coverage vary. A feature included in one package may not be included in another.

You are responsible for the information you enter. Before submitting an order:

• Check the service name, quantity, total price, and special instructions.
• Use the exact profile, post, video, channel, invite link, or username requested by the service.
• Use the original platform link rather than a shortened or redirected link.
• Keep the account or content public when required. Keep the destination active and accessible.
• Avoid changing the username, deleting the content, or changing the destination during delivery.
• Do not run overlapping orders for the same service and destination through several providers.

If you enter the wrong information, contact support immediately. A submitted link usually cannot be changed, and we cannot promise that an order can be corrected or stopped.

When Your Order Starts

Orders normally begin within the start time shown in the selected service description. High order volume or social platform updates may cause an additional delay of up to 72 hours beyond that stated start time.

Start time means when delivery begins. It does not mean the full order will be completed within that period.

How Delivery Speed Works

Delivery normally follows the speed listed for the selected service. The time needed to finish depends on your quantity, when delivery starts, and the pace of that service.

Heavy demand or platform updates may temporarily reduce speed. We update service information or announce prolonged delays when necessary.

If the expected start window has passed or delivery appears stuck, contact support with your Order ID. A delay alone does not mean an order has been canceled or a refund has been approved.

• Pending: The order has been submitted but has not started.
• Processing: The order is being prepared or processed.
• In Progress: Delivery has started.
• Completed: The system has finished processing the order. Contact support if the delivered result needs checking.
• Partial: Only part of the ordered quantity was delivered. The undelivered part is normally credited back to your panel balance.
• Canceled: The order was stopped or could not be processed. The related charge is normally returned to your panel balance.

When reporting a problem, include the current status, destination link, and any relevant screenshots.

Most services have a cancellation button. If your order has this option, use it to request cancellation. If no button is available, submit a support ticket.

The support review and issue-resolution window is up to 72 hours. Include your Order ID and explain why you need the order checked.

A cancellation request is not a confirmed cancellation. We must check the order status and service conditions. Once processing or delivery has started, stopping the order may not be possible.

Do not assume delivery has stopped until the order status or support confirms the result.

A drop means some delivered activity decreases after delivery. Social platforms may remove accounts or activity, so we do not promise zero drops across all services.

Which Orders Include Refill?

Refill is available only when the selected service includes it. Check the coverage period, limits, and conditions before ordering. A service marked as no refill does not include replacement coverage.

How to Request a Refill

Use the refill button in your order history when available. If the service includes coverage but no button is shown, contact support with your Order ID.

Refill Review and Delivery Time

Reviewing a refill request takes 3 to 72 hours, usually less than 24 hours. If approved, the refill is placed through the same service and follows that service’s delivery speed.

The review period is separate from delivery time. Approval does not mean the full refill will be delivered immediately.

What Can Affect Refill Eligibility?

• The refill coverage period has ended.
• The service does not include refill.
• The destination link or username has changed.
• The content has been deleted or made inaccessible.
• The account is private when public access is required.
• Another provider was used on the same destination in a way that affects tracking or coverage.
• Other refill conditions for that service were not met.

When to Request a Refund Review

Contact support if an order has not started after its expected start window, including the possible additional delay described above, or if the service was not delivered as described.

Canceled orders and undelivered portions of partial orders are normally credited back to your panel balance. If the expected credit is missing, send support the Order ID.

Support checks the service conditions, order status, and delivery records before confirming any refund. A delay or a request to cancel does not automatically approve a refund.

How Approved Refunds Are Returned

Approved refunds are credited to your NiceSMMPanel account balance. Under our standard refund policy, they are not cash refunds to a bank account or payment card.

When a Refund Is Normally Not Available

• The order was completed and delivered correctly.
• You entered an incorrect, incomplete, or broken link.
• You changed your mind after placing the order.
• You used the service for prohibited content or activity.
• You used third-party services on the same destination during delivery in breach of the order conditions.

A drop after delivery should be checked against the service’s refill conditions. It does not automatically create a refund entitlement.

Check the Add Funds page in your account for currently available payment methods. Availability may change.

Review the payment instructions and amount before paying. For cryptocurrency payments, check the requested network and invoice details. Network fees and exchange rates may affect the amount received.

If a confirmed payment has not appeared in your balance, contact support with the transaction reference, amount, payment method, date, and a relevant screenshot.

Do not send passwords, card security codes, private wallet keys, or other sensitive payment credentials to support.

Resellers and agencies can place orders manually or connect their own systems through our API. The same service requirements and delivery conditions apply to API orders.

Read the API documentation before connecting your system. Check which order types, cancellation options, refill functions, and other features the selected service supports.

Keep your API key private. Check the service ID, destination, quantity, and other required fields before sending an order.

When reselling services, explain their conditions accurately. Do not promise results, coverage, or delivery features that the service does not include.

Do not use NiceSMMPanel for illegal, fraudulent, or harmful activity.

• Do not promote violent, hateful, pornographic, or sexually explicit content.
• Do not promote illegal drugs, terrorism, or other illegal activity.
• Do not submit fake complaints, spam orders, or abuse the website and support system.
• Do not use tools or automation to attack, disrupt, or misuse the service. Normal use of the documented API is allowed.
• Do not resell services using false or misleading claims.

Misuse may lead to account restrictions, temporary suspension, or permanent suspension.

NiceSMMPanel is independent. We are not affiliated with or endorsed by Instagram, YouTube, TikTok, Telegram, or the other platforms listed on our website.

Purchased activity does not guarantee organic engagement, search rankings, sales, monetization, revenue, or future audience activity. We do not promise that every service is free from drops or platform restrictions.

Social platforms set their own rules and may remove activity, limit features, or restrict accounts. Using paid activity may conflict with those rules. No provider can guarantee that a platform will take no action.

We do not control social platform decisions. We are not responsible for account issues caused by misuse of our services.

Information used to operate the service may include your email address, optional name, IP address, account activity, order history, payment records, and information provided in support requests.

We use this information to manage accounts, process orders, provide support, improve the website, and meet applicable legal requirements. Payment and service infrastructure providers may process information needed for their role.

The website uses cookies for site features and the browsing experience. You can manage cookies through your browser, but blocking them may affect some functions.

We take steps to protect user information, but no online system can promise complete security. Contact our official support email with questions about your account data or privacy.

Services may be updated, paused, or removed. Prices, availability, delivery conditions, and package features may also change. Check the current description before each new order.

We may update these terms when our services or operating conditions change. Review this page before making a new purchase. Updates are published here.

If you need help understanding a condition, contact support before ordering.

Use the official channels below for questions about these terms, an order, a payment, cancellation, refill, or refund review.

Include your Order ID and relevant details. Never share passwords, login codes, or API keys.